Shipping Policy

KG BEAUTY CO. SHIPS ORDERS THROUGH UPS.
ALL ORDERS ARE PROCESSED WITHIN 3-5 BUSINESS DAYS DUE TO PRODUCTS BEING HANDMADE. 
PROCESSING TIME DOES NOT INCLUDE WEEKENDS OR HOLIDAYS.
PROCESSING TIME IS THE TIME IT TAKES TO MAKE AND PREPARE YOUR ORDER IT DOES NOT INCLUDE SHIPPING TIMES. 
PROCESSING TIME CAN BE EXTENDED DUE TO HIGH ORDER VOLUME OR SALES. 
ONCE AN ORDER HAS PROCESSED YOU WILL RECEIVE TRACKING INFORMATION VIA EMAIL.
DUE TO COVID 19 SHIPPING MAY BE DELAYED.
ONCE AN ORDER HAS SHIPPED PLEASE ALLOW 24-48 HOURS FOR TRACKING INFORMATION TO UPDATE.
ANY ORDER RETURNED DUE TO INCORRECT/INVALID ADDRESSES WILL INCUR AN ADDITIONAL SHIPPING FEE TO BE RESHIPPED.
IF THE SHIPPING ADDRESS PROVIDED WHEN YOUR ORDER IS PLACED IS INCORRECT, WE WILL REACH OUT TO YOU VIA EMAIL AND A PHONE-CALL FOR ADDRESS VERIFICATION. IF A RESPONSE IS NOT RECEIVED WITHIN 7 BUSINESS DAYS, YOUR ORDER WILL BE CANCELED AND REFUNDED.
ONCE AN ORDER IS CANCELED A NEW ORDER WILL HAVE TO BE PLACED WITH THE CORRECT ADDRESS.
WE DO NOT SHIP TO PO BOXES.
NO REFUNDS, EXCHANGES OR RETURNS.
NO ORDER CANCELLATIONS AFTER 24 HOURS.
ALL SALES ARE FINAL DUE TO THE NATURE OF THE PRODUCTS BEING SOLD.